Legal & Compliance Centre
Regulatory information, privacy documents, and legal notices relating to Quantum Insurance Brokers.
Regulatory
4 documentsStatutory and regulatory disclosures, complaints, and conflict of interest management.
Regulatory Disclosure
Statutory and regulatory information relating to Quantum Insurance Brokers as an authorised Financial Services Provider.
FAIS Disclosure
Disclosure information required under the Financial Advisory and Intermediary Services Act (FAIS), including FSP details, product supplier relationships, and applicable fees or remuneration.
Complaints Policy & Procedure
How Quantum handles complaints, the internal complaints process, escalation pathways, and external dispute resolution referral.
Conflict of Interest Management Policy
Quantum’s policy for identifying, managing and disclosing conflicts of interest in accordance with FAIS requirements.
Privacy
4 documentsPrivacy, POPIA, PAIA, and information access.
Privacy Notice (POPIA)
How Quantum collects, uses, and protects personal information in accordance with the Protection of Personal Information Act (POPIA).
PAIA Manual
Quantum’s manual prepared in accordance with the Promotion of Access to Information Act (PAIA), describing the records available and the procedure to request access.
Information Officer / Privacy Contact
Contact details for Quantum’s Information Officer and the process for submitting privacy-related requests, including access, correction, and objection requests.
Cookie Notice
Information about cookies and similar technologies used on this website, and how to manage your preferences.
Legal
2 documentsWebsite terms, disclaimers, and cookie information.
Documents marked as requiring compliance review are being prepared and will be published once the formal wording has been finalised and approved by Quantum's compliance function.